Privacy policy
This policy explains how SNR Consultants Inc., doing business as Heirloom Data ("Heirloom," "we," "us"), handles information collected through heirloomdata.ai (the "Site") and in our early conversations with you. It does not cover the licensing of any company's operating data. That only happens under a separate written agreement that you review and sign.
What we collect
- Information you give us. When you use our contact form or email us, we collect what you provide, such as your name, work email, company, role, industry, phone number and any message you include.
- Application details. If you complete our application, we collect the business information you provide, such as company size, location, industry and the software systems your company uses, with approximate years of history and volume. This describes your data; it is not the data itself.
- Estimate answers. If you use the estimate tool and then submit the contact form, your answers (company size, years of records, systems used and company status) and the resulting range are sent along with your request. If you don't submit the form, those answers stay in your browser and are not sent to us.
- Basic technical information. Like most websites, our hosting provider automatically processes standard technical data, such as IP address, browser type and pages requested, to deliver and secure the Site.
We never receive, store or access company operating data. If you work with us, any data you choose to license moves directly from your systems to the buyer under the license you sign with them. The Site does not ask for, and you should not send us, company files, data exports, passwords or system logins.
How we use it
- To respond to your inquiry and schedule a conversation
- To evaluate whether we can help and, with your permission, to prepare an anonymous profile of your company for potential buyers
- To operate, maintain and secure the Site
- To comply with legal obligations
We do not sell your personal information, and we do not use it for third-party advertising. We will not share your company's identity with any buyer without your permission.
Who we share it with
We use a small number of service providers to run the Site and our communications. They process information on our behalf and only as needed to provide their services:
- Cloudflare, which hosts the Site and handles our email routing
- FormSubmit, which delivers contact form submissions to our inbox
- Google, which provides our email service and the web fonts used on the Site
We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of our business, in which case this policy would continue to apply to your information.
Cookies and tracking
We do not use advertising or analytics cookies. Loading the Site requests fonts from Google's servers, which receive standard technical information such as your IP address. Our hosting provider may set strictly necessary cookies for security.
How long we keep it
We keep inquiry information for as long as needed to respond and to maintain a record of our conversations, and no longer than 24 months after our last contact unless we are working together or are required to keep it longer. You can ask us to delete it sooner at any time.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@heirloomdata.ai. Depending on where you live, including California and other U.S. states, you may have additional rights under local law. We will respond to verified requests as required by applicable law and will not treat you differently for exercising them.
Security
We use reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Site is intended for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
If we update this policy, we will post the new version here and change the effective date above.
Contact
Questions about this policy or your information: info@heirloomdata.ai